Privacy
Account Deletion
Effective date: 13 November 2026
You can ask TALAEA AL ZAHEYA ASSO to delete your TALAEA Fleet App account and the personal data linked to it. This page explains how to ask, what is removed, and what we must keep. For more detail, see the Privacy Policy.
01How to request deletion
Use either option:
- In the App: sign in and choose Delete my account. Office staff find it under Settings; drivers find it at the bottom of the driver app home screen. If your account is still waiting for approval or has been deactivated, the option appears on the screen you see after signing in.
- By email: write to fleet@talaeaalzaheya.com from the email address on your account, or include your full name, username and employee number so we can find your account. We may ask you to confirm your identity before deleting anything.
02What happens next
The Super Administrator is notified of your request and reviews it. We complete requests within 45 days. You can cancel a request in the App while it is still waiting. If we cannot complete a request, for example because the records are needed for an open legal or safety matter, we will tell you why.
03What is deleted
- Your name and email on your account. Your account is closed and can no longer open the App.
- Your driver or employee profile details: civil ID, nationality, mobile number, email, date of birth, joining date, employment details, driving licence and permit details, and remarks.
- Employee documents uploaded to your profile (for example licence and permit copies), including all earlier versions of each file.
- Your in-app notifications and notification settings.
- Your sign-in account with our sign-in provider (removed by an administrator as part of completing the request).
04What we keep, why and for how long
Some company records must be kept after your account is deleted. We keep them for as long as company policy and the laws of the Sultanate of Oman require, and they are no longer linked to your name in the App:
- Work records
- Journeys, daily movement reports, fuel entries, maintenance records, expenses, timesheets, defect reports and vehicle assignments. They are needed for company accounts, payroll, contracts, insurance and health and safety. Your name is removed from them: they show “Former employee” instead.
- Vehicle location history
- GPS positions and trips belong to company vehicles and are kept for fleet records. They are no longer linked to your name once your profile is anonymised.
- Audit trail and approval history
- The log of who changed what and when, which keeps the records trustworthy. Earlier entries may still show the name that was recorded at the time of the action.
- Deletion request record
- A short record that a request was made and completed, without your name or email, so we can show the request was handled.
Receipts, invoices and defect photos attached to work records are kept with those records.
05Information on your device
Form drafts and unsent offline reports are stored only on your device. Sign out and clear the site data for the App in your browser, or uninstall the App, to remove them.